Returns & Exchanges
At Z SUPPLY, we want you to love your essentials, which is why we offer a 30-day return window for all unwashed and unworn items. If your purchase isn't the perfect fit, our streamlined process makes returning or exchanging your items seamless and stress-free.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Choose Your Method
Select whether you would like to receive a refund to your original payment method or opt for an instant store credit to find your next favorite piece.
Print and Pack
Download and print your prepaid shipping label, then securely package your items in their original packaging with all tags still attached.
Drop Off and Track
Drop off your package at the designated carrier location; you will receive a confirmation email once our warehouse has processed your return and issued your refund.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing